Privacy Policy
RoomsGen (legal entity: “Rinck und Smajic GbR”) is committed to protecting your privacy and ensuring the security of your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Data We Collect
We collect the following types of data:
Contact Form Information
- Name (optional)
- Email address
- Phone number (optional)
- Company name (optional)
- Address (optional)
- Text entered in the contact form
User Account Information
- First Name
- Last Name
- Email address
- Password
- Profile picture (optional)
Data Interacting with RoomsGen’s AI Services
- Uploaoded images in the virtual staging AI tool
- Property information entered in the AI writer tool
Note: All service-specific data (e.g., images, property details) are processed transiently and deleted once the user session ends, with no long-term storage.
2. Purpose of Data Processing
We process personal data for the following purposes:
- Provision of Services: To allow users to register, access, and utilize our services, including the virtual staging AI tool and AI writer tool.
- Customer Support: To respond to inquiries submitted via contact forms or other communication channels.
- Marketing: To provide users with updates, special offers, or advertising tailored to their preferences (subject to user consent).
- Service Improvement: To analyze usage patterns and enhance our services and website.
3. Legal Basis for Processing
We process your data based on the following legal grounds under GDPR:
- Consent: For marketing communications and optional data processing activities.
- Performance of a Contract: For providing the services requested by you, including account management and service delivery.
- Legal Obligations: For compliance with applicable laws, such as accounting and tax regulations.
- Legitimate Interests: For ensuring the functionality and security of our website and services.
Note: You can withdraw your consent for marketing communications at any time by following the unsubscribe link in any email you receive or by contacting us directly.
4. Data Retention
We retain your data as long as necessary to fulfill the purposes outlined above, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specifically:
- Account Data: Retained for as long as your account is active or as necessary to comply with legal obligations.
- Contact Form Data: Retained until the inquiry is resolved or the purpose of communication is fulfilled.
- Service-Specific Data (Images and Property Attributes): Deleted immediately after output is generated and the session ends.
5. Data Security and Data Storage
We implement robust technical and organizational measures to safeguard your data, including:
- Encrypted data transmission (SSL/TLS).
- Regular security assessments and monitoring.
- Restricting data access to authorized personnel only.
- Encryption for data at rest
RoomsGen securely stores your data using a Hostinger server located in France. The AI services are running on a Microsoft Azure Cloud located in Germany, which deletes the received data after generating the result and sending it to the user.
6. Data Sharing and Disclosure
We do not sell, trade, or share your personal data with third parties except in the following cases:
- Service Providers: We may share data with trusted third-party providers who assist in providing services to you (e.g., cloud hosting, payment processing), in compliance with GDPR.
- Legal Requirements: To comply with legal obligations or enforce our rights.
7. Your Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- Right to Access
- You have the right to request RoomsGen for copies of your personal data. We may charge you a small fee for this service.
- Right to Rectification
- You have the right to request that RoomsGen correctss any information you believe is inaccurate. You also have the right to request RoomsGen to complete the information you believe is incomplete.
- Right to Erasure
- You have the right to request that RoomsGen erases your personal data, under certain conditions.
- Right to Restrict Processing
- You have the right to request that RoomsGen restricts the processing of your personal data, under certain conditions.
- Right to Data Portability
- You have the right to request that RoomsGen transfers the data that has been collected to another organization, or directly to you, under certain conditions.
- Right to Object
- You have the right to object to RoomsGen’s processing of your personal data, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@roomsgen.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. For detailed information, please refer to our Cookie Policy.
9. Third-Party Tools and Services
Our services may integrate with third-party tools (e.g., Microsoft Azure for cloud storage). These providers are GDPR-compliant and process data solely to deliver the requested services.
10. Privacy Policies of other websites
The RoomsGen.com website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
11. Changes to our Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable laws. Users will be notified of significant changes via email or on our website. This privacy policy was last updated on 1 January 2024.
12. How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: privacy@roomsgen.com.